Payment methods
What payment methods do we accept?
- PayPal
- Credit cards: Visa, American Express, MasterCard, Maestro, Diners Club
- Klarna
- Google Pay
- Apple Pay
- Bancontact
- EPS
- Trustly
Secure payment: During the ordering process, you will be redirected to the selected payment platform. All payment steps are fully encrypted and protected.
In which currency will the billing be done?
All transactions are processed in EUR. If your credit or debit card uses a different currency, your bank will apply the exchange rate on the website.
How can I change my order?
If you have questions or concerns, please contact us through our support center. Please note that we can only make changes before shipping. Once your package has been shipped, changes are no longer possible.
What should I do if I did not receive a confirmation email?
If you did not receive an order confirmation, the email address provided may be incorrect or the email was marked as spam. You can log into your account to view your order or contact us for further information.